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Terms and Conditions

Last Updated: Jan 20, 2025

Welcome to MyDecorTrade ("we," "us," "our"), a marketplace platform that connects users with professionals for various interior needs for a house, such as interior designers, decorators, contractors, and other service providers. By accessing or using our website (the "Site") and services (the "Services"), you agree to unconditionally comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not use our Site or Services.

Please note that these Terms may be revised/updated from time to time. Ensure you check regularly for any notification of an update/change to these Terms. Kindly endeavor to review the terms as they will be binding on you if you continue to use this Website after such change

Acceptance of Terms

Your relationship with MyDecorTrade shall be based on these Terms. By accessing or using our Site, you agree to these Terms, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site. Additionally, you certify that you have given us the true and correct information necessary to open your account with us , as well as all the paperwork, images, and data we need to meet our legal and regulatory requirements.

Eligibility

To use our Site and Services, you must be at least 18 years old and have the legal capacity to enter into binding agreements. If you are using the Site on behalf of a business or entity, you represent and warrant that you have the authority to bind that business or entity to these Terms.

Content and Use

Our Site provides a platform that enables users ("Clients") to connect with service providers ("Providers") offering services for interior needs, such as interior design, decoration, and home improvement. We are not a party to the contracts or agreements entered into between Clients and Providers, and we do not provide any interior services ourselves. YOU HEREBY AGREE TO INDEMNIFY THE COMPANY, ITS AFFILIATES, THEIR DIRECTORS, EMPLOYEES, AND OFFICERS (THE “INDEMNIFIED PERSONS”) AGAINST ALL CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS AND COSTS RESULTING DIRECTLY OR INDIRECTLY FROM THE THE PROVISION OF INTERIOR SERVICES BY THE PROVIDERS TO ANY CLIENTS.

Certain parts of this Website may be accessed only by use of a user identification and/or password. If you have access to any of these parts, you are responsible to ensure that your user identification and/or password are not disclosed to any other person. If you disclose your user identification and/or password to any other person or become aware of any unauthorized access, you are obliged to advise us immediately to enable us to de-activate or otherwise restrict your account as may be required. YOU ARE RESPONSIBLE FOR AND HEREBY AGREE TO INDEMNIFY THE INDEMNIFIED PERSONS FROM AND AGAINST ALL CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, AND COSTS RESULTING DIRECTLY OR INDIRECTLY FROM THE USE OF YOUR IDENTIFICATION AND/OR PASSWORD BY THE PERSON TO WHOM YOU DISCLOSED THEM OR BY ANY OTHER PERSON.

We reserve the right to revise the content, display, or functionality of this Website as we deem necessary. Consequently, information may be changed, removed, or updated without prior notice to you. Also, disruptions to this Website may occur as a consequence of the need to revise its content, display or functionality, or for other related and/or unrelated reasons. Although we will try to minimize disruptions to the Website, we do not guarantee that this Website will be available at all times. We also reserve the right to remove this Website completely without prior notice to you

User Restrictions

You must:

  • not use the Website or any Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with this Agreement, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the Website, any Service or the System;
  • not infringe our intellectual property rights or those of any third party in relation to your use of the Website or any Service (to the extent that such use is not licensed by this Agreement);
  • not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Website or any Service;
  • not use the Website or any Service in a way that could damage, disable, overburden, impair or compromise our System or security or interfere with other users; and
  • not collect or harvest any information or data from any Service or our systems or attempt to decipher any transmissions to or from the servers running any Service.

User Responsibilities

Clients: Before being able to access our services, You would be required to provide us certain personal information which will be used to create an account for you with us. You are responsible for selecting a Provider that meets your needs and entering into a direct agreement with the Provider. You acknowledge that any agreement made between you and a Provider is strictly between you and the Provider, and we are not a party to it.

Providers: You must provide accurate and complete information about your qualifications, experience, and services. You are responsible for the quality, safety, and legality of the services you provide to Clients.

Payment Terms

Payments for services are made directly between Clients and Providers. We do not process payments or handle any funds exchanged between Clients and Providers. It is the responsibility of Clients and Providers to negotiate and agree on the terms of payment. We will charge a fee for connecting you with the Providers.

It is strictly forbidden to make payments to or to receive payments from persons or entities offering illegal gambling services, including (but not limited to) illegal sports betting, casino games and poker games. We may suspend or terminate your account at any time or refuse to execute or reverse a transaction if we believe that you directly or indirectly use or have used your account for or in connection with illegal gambling transactions.

Prohibited Conduct

You agree not to:

  • Use the Site for any illegal or unauthorized purpose.
  • Post or transmit any false, misleading, defamatory, obscene, or otherwise inappropriate content.
  • Use the Site to solicit personal information from others.
  • Engage in any activity that disrupts or interferes with the Site’s functionality.

Intellectual Property Rights

All content, features, and functionality on the Site, including text, graphics, logos, and software, are owned by us or our licensors and are protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on the Site without our prior written consent.

All materials contained on this Website are our registered/unregistered trademarks or those of third parties. Please note that being a user on this Website does not grant you the right to use any of the trademarks or intellectual property without prior consent given by us. Regardless of the existence of copyright(s), we remain the owner/custodian of all the materials on this Website. You are not entitled to any right or title to the materials.

Limitation of Liability

IN NO EVENT SHALL ANY INDEMNIFIED PERSON BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS WEBSITE, CONTENT AND/OR USER INFORMATION, INCLUDING USER INABILITY TO USE THE SITE, ACTIONS OR INACTIONS OF PROVIDERS AND CLIENTS, ANY SERVICES OR PRODUCTS OBTAINED THROUGH THE WEBSITE, CONTENT AND/OR USER INFORMATION, INCLUDING BUT NOT LIMITED TO THE QUALITY, TIMELINESS, SUITABILITY, ACCURACY, OR UTILITY OF THE INFORMATION PROVIDED AS PART OF OR THROUGH (WEBSITE) OR FOR ANY DECISIONS MADE ON THE BASIS OF SUCH INFORMATION, WHETHER OR NOT THE DAMAGES ARE FORESEEABLE AND WHETHER OR NOT (WEBSITE/OWNER) HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION AND IN NO EVENT SHALL (OWNER/) CUMULATIVE LIABILITY TO YOU EXCEED THE AMOUNT PAID BY YOU TO US AS FEES.

Disclaimer of Warranties

Please note that the information contained in this Website is also for general purposes. Therefore, we shall endeavour to keep all such information up to date and correct. However, we make no warranties of any kind, either expressly or impliedly about the accuracy, completeness, suitability, or availability with respect to this Website or information on this Website or other products, services, or related graphics contained on this Website. Consequently, any reliance placed on such information is strictly at your risk.

We will not be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever, arising from loss of data or profits arising out of or in connection with the use of this Website. In addition, we shall endeavour to keep this Website up and running smoothly. However, we will neither be liable for nor take responsibility where this Website is temporarily unavailable due to technical hitches beyond our control.

Kindly ensure that all passwords and personal information or log in details are kept secure as we will not be liable for any loss or damage caused by any use of your log in details in connection with the use of this Website. Our Site and Services are provided on an "as-is" and "as-available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the Site or the information, content, materials, or products included on the Site.

EXCEPT AS EXPRESSLY SET FORTH IN THE AGREEMENT, MYDECORTRADE HEREBY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY AND ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, LOSS OF DATA, OR ACCURACY OF RESULTS. MYDECORTRADE DOES NOT WARRANT THAT THE MYDECORTRADE WEBSITE WILL BE ERROR-FREE, UNINTERRUPTED, OR COMPATIBLE WITH ANY PARTICULAR DEVICE, THAT ANY DATA PROVIDED BY OR THROUGH THE MYDECOTRADE WEBSITE, INCLUDING PROVIDED DATA, WILL BE ACCURATE OR COMPLETE, OR, EXCEPT AS EXPRESSLY SET FORTH HEREIN, THAT MYDECORTRADE’S SECURITY MEASURES WILL BE SUFFICIENT TO PREVENT THIRD PARTY ACCESS TO CUSTOMER DATA. CUSTOMER ACKNOWLEDGES AND AGREES THAT (i) MYDECORTRADE AND THE WEBSITE ONLY PROVIDES INFORMATION TO ASSIST CUSTOMER IN ACCESSING THE SERVICES AVAILABLE ON IT; (ii) SUCH INFORMATION IS NOT GUARANTEED TO BE ACCURATE OR TO SATISFY ANY LEGAL OR THIRD-PARTY STANDARD RELATING TO THE SERVICES PROVIDED ON THE WEBSITE; AND (iii) CUSTOMER BEARS ALL RESPONSIBILITY, AND MYDECORTRADE WILL HAVE NO LIABILITY FOR DECISIONS BASED ON ANY PROVIDED DATA, OR ANY OTHER INFORMATION PROVIDED TO CUSTOMER VIA THE WEBSITE.

Service Access

Although this Website will be accessible 24 hours every day of the week, no Indemnified Person will be liable if it becomes unavailable. Where there is a system failure, malware, maintenance, upgrade or for reasons beyond our control, access may be suspended provisionally without notice.

Modifications to the Site and Terms

We reserve the right to modify or discontinue, temporarily or permanently, the Site or any part thereof, with or without notice. We also reserve the right to modify these Terms at any time. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

Severability

In the event that any provision of these terms is found to be unenforceable, illegal or invalid by a court of competent jurisdiction, the enforceability, legality and validity of the remaining provisions shall not in any way be affected or impaired thereby and such provision shall be ineffective only to the extent of such unenforceability, illegality or invalidity.

Termination

We reserve the right to suspend or terminate your access to the Site and Services at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.

Dispute Resolution

We are not responsible for resolving disputes between Clients and Providers. However, we may provide assistance in facilitating communication and dispute resolution between parties, at our sole discretion.

These Terms are governed by Nigerian Law. All disputes and claims arising from this Agreement shall be resolved by Arbitration by a single Arbitrator in accordance with the Arbitration and Mediation Act 2023, which Rules are deemed incorporated by reference to this Clause. The Arbitrator shall be appointed by the agreement of the Parties, failing which such appointment shall be done by the Chairman (for the time being) of the Nigerian Branch of the Chartered Institute of Arbitrators (UK), on the application of any Party, giving notice to the other Party. The seat of Arbitration shall be Lagos, Nigeria, and the language to be used in the arbitral proceedings shall be English.

The rules, procedures and award of the arbitration shall be binding on the Parties. The arbitral award shall be delivered within three (3) months after the appointment of the Arbitrator or within such period as may be agreed upon by the Parties. The fee of the Arbitrator shall be borne equally between both Parties. However, each Party shall bear its own cost and lawyer’s fees.

Contact Us

If you have any questions about these Terms, please contact us at hello@mydecortrade.com.

Everything you want to know
answered.

All our partners are thoroughly screened. We have checked their credentials, portfolio, proof of work, and past client reviews to ensure they are competent.

You can request a customized product by asking a vendor or hiring an artisan to help you create it.

You can request a refund if it meets the conditions listed in our refund policy(we can link the policy here).

The list of all the cities we currently operate in is on the footer section of our website.

All products on MyDecorTrade come with a warranty and return policy.

We offer various interior and exterior items, including furniture, lighting, textiles, electrical accessories, and more.

You will always get a quote from the Artisan or Mover before you pay for any service.

The date and time of service are determined by you and the service provider. So you can always decide a convenient time.

The delivery time for your items depends on the location, availability, and shipping method.

There is no limit on the number of products or services you can order.

We issue a digital ID to all our partners. This digital ID contains a unique identification code that can be used to confirm if the individual is from MyDecorTrade before letting them into your premises.